Outcomes of the newest version of the J.D. Power automotive dependability study has been released, and Ford and GM are sitting fairly, reports the Detroit Free Press. Four of the top ten brands placed in the J.D. Power and Associates study belong to Ford or GM. Overall, automotive reliability in the study was at the highest level since J.D. Power started the dependability study in 1990.
Great time for reliability
The global automotive industry is still looking to reclaim its previous place of glory in the public spotlight, and the dependability outcomes are a step in the right direction, noted J.D. Power and Associates Vice President of Global Automotive, David Sargent.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Of the automotive brands that appeared in the J.D. Power study, United States car manufacturers like Cadillac did not fare well, posting the third lowest total reliability score, behind both Lexus and Porsche. Lincoln, Ford and Buick published better outcomes, claiming positions six through eight in the study, respectively.
Based on troubles for 100 cars
The J.D. Power and Associates study measures the number of reported troubles per 100 cars and trucks which were acquired during the year 2009. Measuring performance in the automobiles up to the present day, the intent is to underscore the long-term degree of automotive dependability which consumers can enjoy. On average, there were 132 problems for every 100 vehicles.
A lot of pressure was put on the industry in 2009 as auto sales were at their lowest since 1970. It is "surprising" that there was an improvement in automotive dependability due to that and all the recalls that have happened from major car manufacturers, according to Sargent.
Ranking for Chrysler
Ram, Jeep, dodge and Chrysler all did really poorly in the survey with Chrysler in the worst spot of the study. All of the brands did have better scores than they did the previous year though. Apparently Chrysler's 2009 bankruptcy made it impossible to produce reliable cars for the public, according to Sargent.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Success of Japanese car makers
There were eight models under Toyota that got first or tied for first in their automobile class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates study. Scion did particularly well with a decrease from 166 per 100 vehicles to 111 per 100 automobiles.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
Great time for reliability
The global automotive industry is still looking to reclaim its previous place of glory in the public spotlight, and the dependability outcomes are a step in the right direction, noted J.D. Power and Associates Vice President of Global Automotive, David Sargent.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Of the automotive brands that appeared in the J.D. Power study, United States car manufacturers like Cadillac did not fare well, posting the third lowest total reliability score, behind both Lexus and Porsche. Lincoln, Ford and Buick published better outcomes, claiming positions six through eight in the study, respectively.
Based on troubles for 100 cars
The J.D. Power and Associates study measures the number of reported troubles per 100 cars and trucks which were acquired during the year 2009. Measuring performance in the automobiles up to the present day, the intent is to underscore the long-term degree of automotive dependability which consumers can enjoy. On average, there were 132 problems for every 100 vehicles.
A lot of pressure was put on the industry in 2009 as auto sales were at their lowest since 1970. It is "surprising" that there was an improvement in automotive dependability due to that and all the recalls that have happened from major car manufacturers, according to Sargent.
Ranking for Chrysler
Ram, Jeep, dodge and Chrysler all did really poorly in the survey with Chrysler in the worst spot of the study. All of the brands did have better scores than they did the previous year though. Apparently Chrysler's 2009 bankruptcy made it impossible to produce reliable cars for the public, according to Sargent.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Success of Japanese car makers
There were eight models under Toyota that got first or tied for first in their automobile class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates study. Scion did particularly well with a decrease from 166 per 100 vehicles to 111 per 100 automobiles.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
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